Whether it's a question about a report, a billing query, a press request or a partnership pitch — write to us and a real person will reply within 24 hours.
For anything that doesn't fit one of the email addresses opposite — or if you just prefer a form. Same 24-hour reply.
These four cover ~80% of the questions we get. Skim them before writing — you'll usually save yourself a wait.
Read the full FAQ →Reports normally arrive within seconds and are also emailed for your records. Check your spam folder first, then drop us a line with the reg and the email address you used at checkout — we'll resend immediately.
We aggregate data from DVLA, DVSA, insurance and finance sources. If a specific entry looks incorrect, email us with the reg and the entry you're querying. We'll investigate and, where appropriate, refund the report.
Every report comes with a 30-day money-back guarantee. Email contact@carhealth.co.uk with your order reference and we'll process it without quibbling.
Use the partnerships address opposite for dealer / broker / API integration enquiries. For press and investor questions, the press address is the right route.