Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Last updated: January 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and email address when you create an account
- Payment information when you purchase our services
- Vehicle registration numbers that you search
- Communications you send to us
- Information collected through cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraudulent activity
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect the rights and safety of CarHealth, our users, or others
- In connection with a merger, sale, or acquisition of all or part of our business
4. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
5. Your Data Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time
6. Data Retention
We retain your personal information for as long as necessary to provide our services and for legitimate business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@carhealth.co.uk